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Overview
Invincible AI (“Invincible”, “we”, “our” or “us”) is an AI infrastructure platform operated by Invincible Ocean Private Limited. We provide GPU computing, AI inference, cloud storage, AI models and APIs, and related services to businesses and developers.
This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website, use the Invincible Dashboard, or otherwise interact with our services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Policy
This policy applies to information we process as the provider of our website and services, including information about website visitors, prospective customers, account holders and business contacts.
When customers upload or process data using our infrastructure (for example, datasets, model files or application data), the customer controls that data. We process it only to provide the services and in line with our agreement with that customer.
2. Information We Collect
Information you provide
- Contact details such as name, business email address, phone number, company name and job title.
- Account and billing information, including details needed to provision services and issue invoices.
- Enquiries, support requests, feedback and any other information you choose to share with us.
Information collected automatically
- Device and browser information, IP address, and approximate location derived from it.
- Usage information such as pages viewed, links clicked and time spent on the website.
- Service logs and operational metrics needed to run, secure and bill for the services.
3. How We Use Information
We use information for the following purposes:
- To provide, operate, maintain and improve our website and services.
- To respond to enquiries, provide quotations and deliver customer support.
- To create and manage accounts, process payments and send service-related communications.
- To monitor usage, prevent fraud and abuse, and keep our platform secure.
- To send product updates or marketing communications where permitted, with an option to opt out.
- To comply with legal obligations and enforce our terms.
4. Legal Basis for Processing
Where required by applicable law, we rely on one or more of the following grounds: your consent; the need to perform a contract with you or take steps before entering into one; our legitimate interests in operating and improving our business, where these are not overridden by your rights; and compliance with legal obligations.
7. International Transfers
Our services operate across multiple regions. Information may be processed in countries other than the one in which you are located. Where we transfer information internationally, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.
8. Data Security
We use administrative, technical and physical safeguards designed to protect information, including access controls, encryption where appropriate, and monitoring of our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Data Retention
We keep information only for as long as needed for the purposes described in this policy, including to meet legal, accounting and reporting requirements. When information is no longer needed, we delete or anonymise it.
10. Your Rights
Depending on where you are located, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, subject to legal exceptions.
- Object to or restrict certain processing, or withdraw consent where processing relies on it.
- Opt out of marketing communications at any time.
To exercise these rights, contact us at support@invincibleocean.com. We may need to verify your identity before responding.
11. Children's Privacy
Our services are intended for businesses and professionals. They are not directed to children, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where appropriate, notify you through the website or by email.
13. Contact Us
If you have questions about this Privacy Policy or how we handle information, please contact us.
Contact details
- Invincible Ocean Private Limited
- 538 Udyog Vihar, Phase V, Sector 19, Gurgaon-122016
- Email: support@invincibleocean.com